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19 Results for "warranty"

Where can I buy spare parts and accessories?

We have many accessories and spare parts available to purchase directly with us on Singer.com. Utilize our Accessory Finder or Accessory Guide, to determine accessories compatible with your machine. Visit our Accessory Collection here to view all available accessories and parts on Singer.com. Still not finding what ...

Can I use my sewing machine purchased in the USA with 220v abroad?

Machines purchased in North America operate on 110 / 120 volts. We do not recommend using transformers due to potential voltage fluctuations that may cause regular surges. Connecting your device to a transformer can void the manufacturer warranty as it is considered misuse.

Ditto Beam FAQ

... ). How bright is the projection light? The Ditto projector shines at 120 lumens and has a 100,000 hour life span. What kind of warranty or guarantee is offered with this product? Ditto comes with a one year limited warranty. More information can be found here.

MOMENTO™ Cutting Machine FAQs

... specifically designed for the Momento Craft Cutting machine. Other brands of tools will not be compatible with this machine. Also, for best performance and warranty purposes, it is recommended to only use SINGER MOMENTO tools in the dual carriage compartments of your cutting machine. Q: How do ...

Can I return an item if I've missed the return window?

In general, returns cannot be processed outside of the return window. However, if you have specific issues with the item, such as malfunctions, please provide photos or videos of the problem. While the return may not be accepted if the window is closed, we can ...

What kind of packaging is used for shipping?

Receiving damaged products is a pain! We ensure all products are shipped in protective materials to prevent shipping damage. Machines are protected by a foam material on all sides. This prevents the machine from shifting or being bumped by other packages. We then place the foam and machine in ...

What should I do if the return label link is not working?

If the print option for your return label is not working, message us. We can help with a new label. ❤ Please check your SPAM and JUNK folders since this will be an automated email from UPS, not from us. Once received, ensure the label is printed ...

What steps should I follow if I am missing parts or accessories from my order?

Thank you for your recent purchase! We appreciate your support. Be sure to check your machine's accessory tray, as standard accessories are generally located there. They may also be stored in the foam keeping your machine secure during transit. If missing parts are confirmed, please ...