75 Results for "support"
Where can I buy spare parts and accessories?
We have many accessories and spare parts available to purchase directly with us on Singer.com. Utilize our Accessory Finder or Accessory Guide, to determine accessories compatible with your machine. Visit our Accessory Collection here to view accessories and parts compatible with your machine! Browse our site for ...
How do I get started with CREATIVATE™ Crafting Software
CREATIVATE™ Crafting Software is the new software supporting the new SINGER® MOMENTO™. Decades of development have made this one of the most advanced crafting software's of its kind, enabling you to unleash your creativity with ease and in a new way! All of ...
What steps should I follow if I am missing parts or accessories from my order?
Thank you for your recent purchase! We appreciate your support. Be sure to check your machine's accessory tray, as standard accessories are generally located there. They may also be stored in the foam keeping your machine secure during transit. If missing parts are confirmed, please ...
Text Messaging (SMS)
We’re here to help—your way. You can choose to receive support by text message and change your preferences at any time. Opt in to Text Messaging (SMS) Enter Mobile number (for SMS) You can text us at +1 800-474- ...
How can I fix my order if I entered the wrong email address during purchase?
Typos happen! If you accidentally mistyed your email when placin your order, just reach out to our support team with your order confirmation number and the correct email. We'll update it for you so you can receive all the important updates about your order! Contact ...
How do I update my machine's firmware?
Visit our manuals and updates page located here to download the latest update for your machine. Having difficulty locating or updating your machine? Please contact our support team here for additional assistance. Happy Sewing!
Can I trade-in my machine?
Thinking about trading in? Let’s find the perfect next machine to take your crafting and sewing to the next level! 🧵✨ Our support team is here to walk you through the trade-in process and help match you with a machine that fits your ...
DESIGNER EPIC™ 3 Upgraded Warranty
Our coverage stands as a pillar of reliability, offering not just convenience, but peace of mind! Count on us to be there when you need us most, delivering essential protection and support with unwavering dedication. Nothing ruins creativity like a machine error. Your creativity means everything ...