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Shipping & Delivery

... 00 will process the following business day. Orders received Saturday or Sunday will start processing the next business day. Canada Shipping Costs Method Shipping Rate Standard FREE for orders over $35 Standard $9.99 for orders $35 & under Delivery Times Location Shipping Time Major Cities 3 - 12 Business ...

How do I wind the bobbin on my Icon Machine?

Your Icon machine features two ways to wind your bobbins to add to your sewing enjoyment! Standard Bobbin Winding All types of thread, including, specialty threads such as invisible or stretchy threads, metallic or flat metallic threads, should be wound directly from the auxiliary spool ...

Husqvarna Viking® Specialty Bobbin

Follow the steps below when using the Husqvarna Viking® Specialty Bobbin. Lower the feed teeth, remove the stitch plate and replace the standard bobbin case with the Specialty Bobbin Case. Slide stitch plate back in place and raise feed teeth. Depending on what type of decorative thread you ...

What steps should I follow if I am missing parts or accessories from my order?

Thank you for your recent purchase! We appreciate your support. Be sure to check your machine's accessory tray, as standard accessories are generally located there. They may also be stored in the foam keeping your machine secure during transit. If missing parts are confirmed, please ...

What should I do if the return label link is not working?

If the print option for your return label is not working, message us. We can help with a new label. ❤ Please check your SPAM and JUNK folders since this will be an automated email from UPS, not from us. Once received, ensure the label is printed ...

Buying a Singer® Machine in Other Countries

SINGER® is proud to provide sewing and crafting products around the world! At this time, we currently ship to the United States, Canada, Mexico, Czech Republic, Germany, Austria, Italy, Spain, Sweden, Denmark, Finland, Norway, Switzerland ...

Ditto Beam Assembly

... read along with the step-by-step instructions listed below. Click here to confirm whether the Ditto unit will work in your sewing space. First, unpack your Ditto box. Inside, you will find the beam (2 parts), the projector, bubble level, ...

Ditto Patterns: Made to Measure

... s patterns, and twelve for children. To create a new profile, first download your desired pattern (in the wearer’s closest standard size) to the Pattern Library. From there, select your pattern and scroll down to Size Customization. Here, you can name the ...