Activate Your mySewnet™ Subscription Code

Did you purchase a code from your dealer or receive one with your new mySewnet™-enabled embroidery machine?

Please utilize our contact form below and we'll activate your access.
Make sure to include your subscription code in the message section of the form so we can assist you quickly!

All articles

MOMENTO™ FAQs & Replacement Guides

MOMENTO™ Cutting Machine FAQs

Ready to unleash your creative potential? Find answers to your questions about the new SINGER® MOMENTO™ craft cutting machine here.

MOMENTO™ Heat Press FAQs

Heat presses from the SINGER® MOMENTO™ family will help you complete your creative process. To pick the one that's right for you, review FAQs in these categories

How do I install a cutting blade?

Follow the instructions below to install or remove your SINGER® MOMENTO™ cutting blades.

How do I replace the rotary blade?

The SINGER® MOMENTO™ Rotary Blade is a powerful tool that can quickly and smoothly cut through a variety fabrics, fine materials, and delicate paper.

How do I install a pen in my SINGER momento™?

Using a pen with your SINGER® momento™ craft cutting machine is a cinch. Here's everything you need to know.

How do I load my mat?

SINGER® MOMENTO™ adhesive mats ensure that your cuts will be clean and precise. You can load your mat anytime during your project process before cutting. Pro Tip: Make sure not to place the middle pinch wheels over the mat sensor. If your machine wil

How do I calibrate the camera?

Camera calibration is an essential process to ensure precise positioning and accurate results when doing print-then-cut projects. By following these step-by-step instructions, you can easily calibrate the camera for optimal performance.

Do I need a mat to cut my material?

Matless cutting provides a convenient and efficient option for a variety of select materials. Materials that can be cut without a SINGER® MOMENTO™ mat include vinyl, heat transfer vinyl, and adhesive-backed materials.

How do I connect my machine to Wifi?

To operate your machine, ensure that it is connected to a power source and that it is turned on. The machine can be connected via USB or Wi-Fi. It is recommended to use Wi-Fi as the primary connection method. Follow the steps below to connect your ma

How do I use the pinchwheels?

The pinchwheels on your SINGER momento™ will help your mat stay in place. Here's a few tips for using them. Pro Tip 1: The right-hand pinch wheel must always be in contact with right hand side of the material or the cutting mat. The far-left hand pin

How do I know what force setting to use?

Getting to know the optimal force settings for your MOMENTO cutting machine is a little bit art and a little bit science.  We'll help you get started with this easy guide.