# e10ad8-2

> Public Help Center articles for e10ad8-2.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [How do I insert the Bobbin in my Onyx?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-my-onyx-414463.md): Your Husqvarna Viking Onyx Sewing Machine features an easy-to-use top-load bobbin. Lets insert the bobbin!. PREPARE:. Make sure that the needle is fully raised and the machine is turned off before inserting or removing the bobbin. 1. Open the bobbin
- [How do I Insert the Bobbin in the Sapphire 930?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-sapphire-930-414465.md): Your Husqvarna Viking Sapphire 930 Sewing Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the bobbin cover b
- [How do I Insert the Bobbin in the Brilliance 75Q?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-brilliance-75q-414466.md): Your Husqvarna Viking Brilliance 75Q Sewing Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the bobbin cover
- [How do I Insert the Bobbin in the EPIC 95Q?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-epic-95q-414467.md): Your Husqvarna Viking EPIC 95Q Sewing Machine features an easy-to-use top-load bobbin with our BLUE Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. 1. Open the bobbin cover by pushing the release button (A) to the righ
- [How do I Insert the Bobbin on the Designer Jade 35?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-designer-jade-35-414468.md): Your Husqvarna Viking Designer Jade 35 features and easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is turned off before inser
- [How do I Insert the Bobbin in the Designer Topaz?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-designer-topaz-414469.md): Your Husqvarna Viking Designer Topaz Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the
- [How do I Insert the Bobbin in the Designer Sapphire 85?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-designer-sapphire-85-414470.md): Your Husqvarna Viking Designer Sapphire 85 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. Use only the bobbins designed for your DESIGNER SA
- [How do I Insert the Bobbin in the Designer Ruby 90?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-designer-ruby-90-414471.md): Your Husqvarna Viking Designer Ruby 90 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our BLUE Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. 1. Open the bobbin cover by pushing the release b
- [How do I Insert the Bobbin in the EPIC 2?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-epic-2-414472.md): Your Husqvarna Viking EPIC 2 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our BLUE Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment. 1. Open the bobbin cover by pushing the release button (A)
- [How do I insert the bobbin on the DESIGNER EPIC™?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-designer-epic-414474.md): ​Your Husqvarna Viking® DESIGNER EPIC™ Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our BLUE Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment.
- [How do I Insert the Bobbin in my Passport?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-my-passport-414477.md): Your Pfaff Passport Sewing machine has an easy to use top-loading bobbin. PREPARE:. Make sure that the needle is fully raised and the machine is turned off before inserting or removing the bobbin. Open the bobbin cover by pushing the release button t
- [How do I Insert the Bobbin in my Smarter by Pfaff®?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-my-smarter-by-pfaff-414490.md): Your Smarter by Pfaff Sewing Machine features an easy-to-use top-loading bobbin. Lets load the bobbin into your machine!. PREPARE:. Make sure that the needle is fully raised, and the machine is turned off before inserting or removing the bobbin. 1. O
- [How do I Insert the Bobbin in the Smarter by Pfaff 260C?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-smarter-by-pfaff-260c-414491.md): Your Smarter by Pfaff 260C Sewing Machine features an easy-to-use top-loading bobbin. Lets load the bobbin into your machine!. PREPARE:. Make sure that the needle is fully raised and the machine is turned off before inserting or removing the bobbin.
- [How do I Insert the Bobbin on the Ambition 610?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-ambition-610-414493.md): Your Pfaff Ambition 610 Sewing Machine features and easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is turned off before inser
- [How do I Insert the Bobbin on the Ambition 620?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-ambition-620-414494.md): Your Pfaff Ambition 620 Sewing Machine features and easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is turned off before inser
- [How do I Insert the Bobbin on the Creative Ambition 640?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-creative-ambition-640-414495.md): Your Pfaff Creative Ambition 640 Sewing & Embroidery Machine features and easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is t
- [How do I Insert the Bobbin on the Quilt Ambition 635?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-quilt-ambition-635-414496.md): Your Pfaff Quilt Ambition 635 Sewing Machine features and easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is turned off before
- [How do I Insert the Bobbin on the Expression 710?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-expression-710-414498.md): Your Pfaff Expression 710 Sewing Machine features an easy to use top-loading bobbin. Lets learn how to load your bobbin!. Prepare by making sure the needle is fully raised by turning the handwheel towards you and the machine is turned off before inse
- [How do I Insert the Bobbin in the Quilt Expression 720?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-quilt-expression-720-414500.md): Your Pfaff Quilt Expression 720 Sewing Machine features an easy-to-use top-load bobbin with our Pfaff Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the bobbin cover by slidi
- [How do I Insert the Bobbin in the Creative 3.0?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-creative-30-414502.md): Your Pfaff Creative 3.0 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our Pfaff Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the bobbin cover by
- [How do I Insert the Bobbin in the Performance Icon?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-performance-icon-414503.md): Your Pfaff Performance ICON Sewing Machine features an easy-to-use top-load bobbin with our Pfaff Bobbins that will have many benefits to add to your sewing enjoyment. Use only the bobbins designed for your performance icon™ machine. 1. Open the bobb
- [How do I Insert the Bobbin in the Creative 4.5?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-creative-45-414508.md): Your Pfaff Creative 4.5 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our Pfaff Bobbins that will have many benefits to add to your sewing enjoyment. Prepare by switching OFF the Power Button. 1. Remove the bobbin cover by
- [How do I Insert the Bobbin in the Creative ICON 2?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-in-the-creative-icon-2-414510.md): Your Pfaff Creative Icon 2 Sewing & Embroidery Machine features an easy-to-use top-load bobbin with our Purple Pfaff Bobbins that will have many benefits to add to your sewing enjoyment. 1. Open the bobbin cover by pushing the release button (A) to t
- [Account FAQ](https://help.singer.com/en-US/account-faq-402379.md): Q: How do I reset my password?. Q: What happens if I forgot my password?. Q: Do I need another account for www.creativate.com?. Q: How do I update my mailing and shipping address?. Q: Where do I manage my newsletter subscriptions?
- [How do I wind a bobbin on my EPIC or Designer Ruby 90?](https://help.singer.com/en-US/how-do-i-wind-a-bobbin-on-my-epic-or-designer-ruby-90-415758.md): Winding your bobbins on the Designer Ruby 90 or EPIC Family of machines is a breeze! There are several ways to wind your bobbin to add to your creative enjoyment. Bobbin Winding. All types of thread, including specialty threads such as invisible or o
- [How do I wind the bobbin on my Husqvarna Viking?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-husqvarna-viking-415760.md): Bobbin winding on your Husqvarna Viking sewing machine is a breeze. You have several ways you can wind your bobbin that adds to your sewing enjoyment!. Bobbin Winding through the Needle. Make sure that the presser foot and the needle are in the up po
- [How do I wind the Bobbin on my Jade Machine?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-jade-machine-415761.md): You have several ways to wind the bobbin on your Husqvarna Viking Jade machine that add to your creative enjoyment!. Winding From Horizontal Position. 1. Place the felt pad and thread spool on the spool pin in horizontal position. Slide on a spool ca
- [How do I update my machine's firmware?](https://help.singer.com/en-US/how-do-i-update-my-machines-firmware-410185.md): Visit our manuals and updates page located here to download the latest update for your machine. Having difficulty locating or updating your machine? Please contact our support team
- [How do I wind the bobbin on my Emerald, Onyx or E10/E20?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-emerald-onyx-or-e10e20-415762.md): Your Husqvarna Viking Sewing Machine has a simple bobbin winding system to add to your sewing enjoyment!. Note: There may be slight differences in appearance of some items due to model. 1. Place the thread spool on the spool pin. Slide a spool cap fi
- [How do I wind the bobbin on my Icon Machine?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-icon-machine-415763.md): Your Icon machine features two ways to wind your bobbins to add to your sewing enjoyment!. Standard Bobbin Winding. All types of thread, including, specialty threads such as invisible or stretchy threads, metallic or flat metallic threads, should be
- [How do I wind the bobbin on my 4.5, 3.0, 720, or 710 Machine?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-45-30-720-or-710-machine-415764.md): Your Creative 4.0. or 3.5, Quilt Expression 720, Expression 710 has several ways to wind a bobbin to add to your enjoyment!. Bobbin Winding from the horizontal position. 1. Place an empty bobbin on the bobbin spindle on the top of the machine. The bo
- [How do I wind the Bobbin on my Ambition Machine?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-ambition-machine-415766.md): You have several ways to wind the bobbin on your PFAFF Ambition machine that add to your creative enjoyment!. Winding From Horizontal Position. 1. Place the felt pad and thread spool on the spool pin in horizontal position. Slide on a spool cap of th
- [How do I wind the bobbin on my Passport or Smarter by Pfaff?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-passport-or-smarter-by-pfaff-415767.md): Your PFAFF Passport & Smarter by Pfaff line of machines are easy to wind a bobbin on!. 1. Place the thread spool on the spool pin in horizontal position. Slide a spool cap tightly against the spool. 2. Place the thread into the thread guide (A) from
- [How do I wind the bobbin on my PFAFF Select Machine?](https://help.singer.com/en-US/how-do-i-wind-the-bobbin-on-my-pfaff-select-machine-415768.md): Your Pfaff Select Line Machine allows you to wind bobbins with ease with three different ways to do so. Preparing the machine for bobbin winding. Hold the handwheel (4) firmly and turn the handwheel release disc (3) until it stops in the direction of
- [How do I thread my Icon Machine?](https://help.singer.com/en-US/how-do-i-thread-my-icon-machine-415769.md): Your Pfaff Icon Line Machine is fast & easy to thread making sewing or embroidery thread changes a pleasure!. Prepare:. Make sure that the presser foot and needle are in the up position. Note: When using thread cones, place a cone holder on the spool
- [How do I thread my my 4.5, 3.0, 720, or 710 Machine?](https://help.singer.com/en-US/how-do-i-thread-my-my-45-30-720-or-710-machine-415770.md): Your Creative 4.0. or 3.5, Quilt Expression 720, Expression 710 is easy to thread allowing you to get to creating faster!. Spool pins. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for all t
- [How do I thread my Ambition Machine?](https://help.singer.com/en-US/how-do-i-thread-my-ambition-machine-415771.md): Threading your Pfaff Ambition Line Machine could not be easier!. Spool Pins. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for all types of thread. The main spool pin is adjustable and can b
- [How do I thread my Passport or Smarter by Pfaff?](https://help.singer.com/en-US/how-do-i-thread-my-passport-or-smarter-by-pfaff-415775.md): Your Pfaff Passport machine allows for easy threading so you can get to sewing faster!. Spool pins. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for many types of thread. The main spool pin
- [How do I thread my Pfaff Select Machine?](https://help.singer.com/en-US/how-do-i-thread-my-pfaff-select-machine-415779.md): Your Pfaff Select sewing machine allows easy threading so you can get to sewing faster!. Threading. 1. Switch off the main switch. Raise the presser foot lifter (15) and turn the handwheel until the take-up lever (10) has moved to the top. Place the
- [How do I thread my EPIC or Ruby 90?](https://help.singer.com/en-US/how-do-i-thread-my-epic-or-ruby-90-415788.md): Your Husqvarna Viking EPIC Line Machine or Designer Ruby 90 is fast & easy to thread making sewing or embroidery thread changes a pleasure!. Threading. Make sure that the presser foot and needle are in the up position. Note: When using thread cones,
- [How do I thread my Husqvarna Viking?](https://help.singer.com/en-US/how-do-i-thread-my-husqvarna-viking-415796.md): Your Husqvarna Viking Sapphire, Topaz, or Opal Line Machine is easy to thread letting you get to creating faster!. Spool pins. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for all types of
- [How do I thread my Jade Machine?](https://help.singer.com/en-US/how-do-i-thread-my-jade-machine-415874.md): Your Designer Jade 35 or Jade 20 is easy to thread and allows you to get to sewing faster!. Spool Pins. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for all types of thread. The main spool
- [How do I thread my Emerald, Onyx, or E10/E20?](https://help.singer.com/en-US/how-do-i-thread-my-emerald-onyx-or-e10e20-415877.md): Your Husqvarna Viking Emerald, Onyx or E10/E20 sewing machine is easy to thread!. Spool Pin. Your machine has two spool pins, a main spool pin and an auxiliary spool pin. The spool pins are designed for all types of thread. The main spool pin is adju
- [How do I use my EPIC or Ruby 90 Needle Threader?](https://help.singer.com/en-US/how-do-i-use-my-epic-or-ruby-90-needle-threader-415882.md): Your Designer EPIC Line or Designer Ruby 90 features a fully automated needle thread at the press of a button!. Automatic Needle Threader. The needle threader allows you to thread the needle automatically by simply touching a button. Make sure that t
- [How do I use my Husqvarna Viking Needle Threader?](https://help.singer.com/en-US/how-do-i-use-my-husqvarna-viking-needle-threader-415885.md): Your Husqvarna Viking Machine may have a semi-automatic needle threader to assisting with quick and easy threading of your machine needle. Your machine's threader may appear slightly different, but the functions are the same. NEEDLE THREADER. The nee
- [How do I use the Needle Threader on my Icon?](https://help.singer.com/en-US/how-do-i-use-the-needle-threader-on-my-icon-415886.md): Your Pfaff Icon line machine features a fully automated needled thread with just a touch of a button!. Using the Automatic Needle Threader. The needle threader allows you to thread the needle automatically by simply touching a button. Make sure that
- [How do I use my Pfaff Needle Threader?](https://help.singer.com/en-US/how-do-i-use-my-pfaff-needle-threader-415887.md): Your Pfaff Machine has a semi-automatic needler thread to assist you in fast and easy threading of your machine needle. Your machine's threader may look slightly different than the one shown in the photos but functions in the same way. Needle threade
- [Can I use my sewing machine purchased in the USA with 220v abroad?](https://help.singer.com/en-US/can-i-use-my-sewing-machine-purchased-in-the-usa-with-220v-abroad-1943673.md): Machines purchased in North America operate on 110 / 120 volts. We do not recommend using transformers due to potential voltage fluctuations that may cause regular surges. Connecting your device to a transformer can void the manufacturer warranty as
- [Ordering FAQ](https://help.singer.com/en-US/ordering-faq-387778.md): Ordering directly with SINGER®, Husqvarna Viking®, and PFAFF®? Have a few questions? Review the answers to frequently asked questions here.
- [Shipping & Delivery](https://help.singer.com/en-US/shipping-and-delivery-407345.md): At SINGER, we want to get your order right, every time! To ensure your order is processed correctly, please allow 1-2 business days for us to prepare your order. Questions about shipping rates & delivery times? Find them here.
- [Return Policy](https://help.singer.com/en-US/return-policy-385718.md): Have questions about our return policy? Find the answers here!
- [4 Brands. One Rewards Program.](https://help.singer.com/en-US/4-brands-one-rewards-program-485344.md): Welcome to our creative community! We've saved a spot just for you in our exclusive Rewards Program. Now, every time you stock up for your next project, you'll be earning special rewards.
- [Gift Card FAQ](https://help.singer.com/en-US/gift-card-faq-844596.md): Q: Is there tax applied to gift card purchases? There is no tax applied to gift card purchases. Q: Can I return a gift card?. Gift Card purchases are considered final sale and are non-refundable, unless otherwise required by applicable law. Q: Can I
- [When will I get my refund?](https://help.singer.com/en-US/when-will-i-get-my-refund-1231107.md): Once your return has been received and processed, a refund is issued to the original payment method. The processing of returns typically takes two business days but may be a bit longer during the peak holiday season. Depending on your financial insti
- [What do I do if I receive the wrong item in my order?](https://help.singer.com/en-US/what-do-i-do-if-i-receive-the-wrong-item-in-my-order-1231108.md): We are sorry to hear you received the wrong item in your order! Please report the issue to our team here. Be sure to provide your order number and list the missing item(s). If possible, please include a photo of the item you received in error. Please
- [My order was marked delivered but it’s not here.](https://help.singer.com/en-US/my-order-was-marked-delivered-but-it%E2%80%99s-not-here-1231110.md): We understand how frustrating it can be when an order is marked as delivered but you can't find it. Don't worry—here are some steps you can take to resolve the issue:. 1. Double-Check Around Your Property. 2. Verify Delivery Details. 3. Wait a Little
- [Why was my order canceled?](https://help.singer.com/en-US/why-was-my-order-canceled-1424610.md): We're sorry your order was unexpectedly canceled. We understand how disappointing this can be and appreciate your patience. Orders may be canceled for a few reasons, such as inventory availability or a security check to protect against fraud. If you
- [How can I fix my order if I entered the wrong email address during purchase?](https://help.singer.com/en-US/how-can-i-fix-my-order-if-i-entered-the-wrong-email-address-during-purchase-1425040.md): Typos happen!. If you accidentally mistyed your email when placin your order, just reach out to our support team with your order confirmation number and the correct email. We'll update it for you so you can receive all the important updates about you
- [Can I change the shipping address on an order that's already been placed?](https://help.singer.com/en-US/can-i-change-the-shipping-address-on-an-order-thats-already-been-placed-1425282.md): We get started on your order right away to ensure the fastest service possible! Because of this - and our fraud protection policies - we're unable to make changes to the shipping address once the order is placed. However, since we ship via UPS, you m
- [How can I report defective products?](https://help.singer.com/en-US/how-can-i-report-defective-products-1426049.md): We're sorry to hear your new product may not be working as expected! We would love to help troubleshoot and make this right for you!. We understand how frustrating this can be, and we truly appreciate your patience. Please follow the steps below to r
- [How do I apply a promo code to my order?](https://help.singer.com/en-US/how-do-i-apply-a-promo-code-to-my-order-1426071.md): We love a good deal!. Promo codes are redeemable during checkout and must be used at the time your order is placed. Promo codes cannot be applied to an existing order or after check-out. Please keep in mind that promo codes are not able to be combine
- [How do I cancel a CREATIVATE subscription before being charged?](https://help.singer.com/en-US/how-do-i-cancel-a-creativate-subscription-before-being-charged-1426083.md): Don't miss out - your free subscription is just the beginning!. Your free trial gives you access to premium features designed to make your experience seamless and more productive!. Before you decide to cancel, why not explore everything your subscrip
- [Why are UPS tracking numbers not included on invoices?](https://help.singer.com/en-US/why-are-ups-tracking-numbers-not-included-on-invoices-1820955.md): Thank you for your recent order!. While our invoice format does not include UPS tracking numbers, we ensure that this information is provided separately via email once your order is in transit. Can't find the email, no worries! Tracking details are a
- [Will my ordered items be shipped separately?](https://help.singer.com/en-US/will-my-ordered-items-be-shipped-separately-1820956.md): We appreciate your order!. Yes, some items may be shipped separately depending on availability, items ordered, and number of items ordered. Machines and optional accessories are often shipped separately. You will receive separate tracking numbers for
- [What should I do if I only received one return label for multiple items?](https://help.singer.com/en-US/what-should-i-do-if-i-only-received-one-return-label-for-multiple-items-1902728.md): If your return involves multiple items, such as two separate machines, and you have only received one return label, please contact us for assistance. A second return label will be requested for the additional item, allowing you to proceed with your r
- [How do I add additional items to a previous order?](https://help.singer.com/en-US/how-do-i-add-additional-items-to-a-previous-order-1902732.md): Thanks so much for your order! Once it's placed, we get right to work processing it so it arrives at your door as quickly as possible. Because of that, we aren't able to make changes once it’s in motion. But no worries — we’re happy to help you snag
- [Can I trade-in my machine?](https://help.singer.com/en-US/can-i-trade-in-my-machine-1902733.md): Thinking about trading in? Let’s find the perfect next machine to take your crafting and sewing to the next level! 🧵✨. Our support team is here to walk you through the trade-in process and help match you with a machine that fits your needs just righ
- [Can I pay with a different card if my order was canceled?](https://help.singer.com/en-US/can-i-pay-with-a-different-card-if-my-order-was-canceled-1943679.md): If your order was canceled because it was flagged for potential fraud, you’re welcome to place a new order using a different card. To help everything go through smoothly, please make sure the billing and shipping addresses match exactly what your fin
- [Why can't I use my first-time referral code after cancellation?](https://help.singer.com/en-US/why-cant-i-use-my-first-time-referral-code-after-cancellation-1943680.md): Once an order is canceled, certain promotional codes like first-time referral codes may not reset automatically. We recommend placing a new order and contacting us if you encounter any issues using your codes.
- [How to Start a Warranty Claim](https://help.singer.com/en-US/how-to-start-a-warranty-claim-404089.md): Need to start a warranty claim for a SINGER®, Husqvarna Viking®, or PFAFF® product? Follow the steps outlined here.
- [Singer's Warranty Coverage](https://help.singer.com/en-US/singers-warranty-coverage-395288.md): Limited 25/2/90 Day Warranty. Models covered within this warranty include:
- [Husqvarna Viking's Warranty Coverage](https://help.singer.com/en-US/husqvarna-vikings-warranty-coverage-395291.md): Limited 5/1 Year Warranty. Models covered within this warranty include:
- [PFAFF's Warranty Coverage](https://help.singer.com/en-US/pfaffs-warranty-coverage-395325.md): Limited 5/1 Year Warranty. Models covered within this warranty include:
- [How do I register my machine?](https://help.singer.com/en-US/how-do-i-register-my-machine-402371.md): Use the following links to register your SINGER®, PFAFF® or HUSQVARNA® VIKING® product for support, warranty information and much more!
- [DESIGNER EPIC™ 3 Upgraded Warranty](https://help.singer.com/en-US/designer-epic-3-upgraded-warranty-483535.md): Thank you for your purchase of the Husqvarna® VIKING® Designer Epic™ 3! Your commitment to our brand is invaluable to us!
- [Where do I take my machine for repair and service?](https://help.singer.com/en-US/where-do-i-take-my-machine-for-repair-and-service-1231113.md): Need to start a warranty claim for a SINGER®, Husqvarna Viking®, or PFAFF® product? Follow the steps outlined here.
- [Where can I buy spare parts and accessories?](https://help.singer.com/en-US/where-can-i-buy-spare-parts-and-accessories-1231434.md): Use the following links to register your SINGER®, PFAFF® or HUSQVARNA® VIKING® product for support, warranty information and much more!
- [How do I package my machine for shipping?](https://help.singer.com/en-US/how-do-i-package-my-machine-for-shipping-1342344.md): Use the following links to register your SINGER®, PFAFF® or HUSQVARNA® VIKING® product for support, warranty information and much more!
- [Can I get proof of purchase for an item I registered years ago?](https://help.singer.com/en-US/can-i-get-proof-of-purchase-for-an-item-i-registered-years-ago-1820953.md): We're here to help!. For purchases made directly on Singer.com, we can help with a copy of your proof of purchase. We simply need the order number, model number, and name or email associated with the order. In the event, your machine was purchased fr
- [Is my machine automatically registered with my purchase?](https://help.singer.com/en-US/is-my-machine-automatically-registered-with-my-purchase-1820957.md): When you purchase directly from Singer.com, there is no need to worry about registering your machine. We got you covered! Your information is recorded at the time of purchase, and you can use the order summary as proof of purchase if needed. When pur
- [What steps should I follow if I am missing parts or accessories from my order?](https://help.singer.com/en-US/what-steps-should-i-follow-if-i-am-missing-parts-or-accessories-from-my-order-1857819.md): Thank you for your recent purchase! We appreciate your support. Be sure to check your machine's accessory tray, as standard accessories are generally located there. They may also be stored in the foam keeping your machine secure during transit. If mi
- [What should I do if the return label link is not working?](https://help.singer.com/en-US/what-should-i-do-if-the-return-label-link-is-not-working-1857904.md): If the print option for your return label is not working, message us. We can help with a new label. ❤. Please check your SPAM and JUNK folders since this will be an automated email from UPS, not from us. Once received, ensure the label is printed and
- [What kind of packaging is used for shipping?](https://help.singer.com/en-US/what-kind-of-packaging-is-used-for-shipping-1857922.md): Receiving damaged products is a pain! We ensure all products are shipped in protective materials to prevent shipping damage. Machines are protected by a foam material on all sides. This prevents the machine from shifting or being bumped by other pack
- [Can I return an item if I've missed the return window?](https://help.singer.com/en-US/can-i-return-an-item-if-ive-missed-the-return-window-1857923.md): In general, returns cannot be processed outside of the return window. However, if you have specific issues with the item, such as malfunctions, please provide photos or videos of the problem. While the return may not be accepted if the window is clos
- [How can I order a manual at no charge?](https://help.singer.com/en-US/how-can-i-order-a-manual-at-no-charge-1820954.md): In 2019, we joined a Green Initiative to reduce our economic footprint. At this time, our manuals are exclusively online for free download here. While we promote utilizing the digital version of the manual, you may download and print the manual at no
- [How to Clean the Feed Dogs & Shuttle Area (Front‑Load Bobbins)](https://help.singer.com/en-US/how-to-clean-the-feed-dogs-and-shuttle-area-(front%E2%80%91load-bobbins)-5018208.md): Regular cleaning helps your machine run smoothly and prevents skipped stitches, thread jams, and noise. Follow the steps below to safely clean the feed dogs and shuttle area. Before you begin:Turn off your machine and unplug it from the electrical ou
- [Singer® Machine FAQs](https://help.singer.com/en-US/singer-machine-faqs-399901.md): Needing help loading your bobbin? How often should you oil your machine? Find answers to frequently asked questions here.
- [How do I use the Singer® Automatic Needle Threader?](https://help.singer.com/en-US/how-do-i-use-the-singer-automatic-needle-threader-386124.md): Have a new Singer® with an automatic needle threader? Here are four simple steps for using the automatic needle threader.
- [How do I Thread a Singer® Serger](https://help.singer.com/en-US/how-do-i-thread-a-singer-serger-389009.md): Threading a Singer® Serger made easy with these videos!
- [Singer® Needle Guide](https://help.singer.com/en-US/singer-needle-guide-385719.md): Our Singer Needle Guide provides everything you need to know about Singer needles and selecting the right one for your project!
- [One-Step Buttonholes](https://help.singer.com/en-US/one-step-buttonholes-410011.md): A built-in one-step buttonhole feature is great because the foot measures the actual size of your button each time is sews a buttonhole.
- [4-Step Buttonholes](https://help.singer.com/en-US/4-step-buttonholes-410012.md): Sewing a 4-step buttonhole is as easy as 1-2-3 and 4! Just mark your fabric where you want to sew the buttonhole, then use the machine’s Stitch Selector Dial to sew the 4 sides of the buttonhole.
- [Inserting a Front-Load Bobbin](https://help.singer.com/en-US/inserting-a-front-load-bobbin-410014.md): Insert a front-load bobbin in seven easy steps!
- [Legacy™ Embroidery Support](https://help.singer.com/en-US/legacy-embroidery-support-410018.md): The Legacy™ Embroidery Machines include 200 embroidery designs and six alphabet options are included with your machine. Find additional support details here!
- [Legacy™ SE300 & SE400 Sewing and Embroidery Machines](https://help.singer.com/en-US/legacy-se300-and-se400-sewing-and-embroidery-machines-410019.md): Legacy Sewing and Embroidery Machine. The SINGER® Legacy™ is easily converted from sewing mode to embroidery mode, so you can add a whole new dimension to your fashions, home decor and more.
- [Endless Hoop Support](https://help.singer.com/en-US/endless-hoop-support-410047.md): The Endless Hoop, compatible with the SINGER ® | Superb ™ EM200, the SINGER ® | Legacy ™ SE300, and the SINGER ® | Legacy ™ SE340, is simple to use with the steps provided here.
- [All You Need to Know About Dress Forms](https://help.singer.com/en-US/all-you-need-to-know-about-dress-forms-415433.md): This dress form is perfect for precision sewing or even a display piece! The dress form's 12 dials allow you to find the perfect fit in seconds.
- [SINGER® Heavy Duty 6800C Troubleshooting Tips](https://help.singer.com/en-US/singer-heavy-duty-6800c-troubleshooting-tips-510593.md): Whether you are an experienced sewist or just starting, these helpful tips will help keep your sewing machine running its best!
- [How do I choose the right Singer® bobbin?](https://help.singer.com/en-US/how-do-i-choose-the-right-singer-bobbin-389067.md): Need help choosing the bobbin compatible with your machine? Here is a breakdown of each Singer® bobbin.
- [Heavy Duty 8832](https://help.singer.com/en-US/heavy-duty-8832-2376758.md): The Heavy Duty 8832 is a special edition of the 4432 sold only at Costco. It uses the same Class 15 bobbin as all other Heavy Duty models.
- [PFAFF® creative™ Bobbin Case](https://help.singer.com/en-US/pfaff-creative-bobbin-case-415437.md): Create beautiful bobbin work, also called reverse decorative stitch embroidery. Depending on the type of decorative thread you are using for your projects, there are different ways of working with the PFAFF® creative™ Bobbin Case.
- [How do I Thread the Bobbin on my PFAFF® Select™?](https://help.singer.com/en-US/how-do-i-thread-the-bobbin-on-my-pfaff-select-414492.md): Your PFAFF® Select™ 4.2, 3.2, or 2.3 features and easy to use with its front loading bobbin. Lets load your bobbin together!
- [PFAFF® select™ 4.2 Sewing Machine](https://help.singer.com/en-US/pfaff-select-42-sewing-machine-584589.md): Whether you are an experienced sewist or just getting started, these helpful troubleshooting tips will help you keep your PFAFF® sewing machine running its best!
- [Husqvarna Viking® Specialty Bobbin](https://help.singer.com/en-US/husqvarna-viking-specialty-bobbin-415435.md): Create beautiful bobbin work, also called reversed decorative stitch embroidery with the Husqvarna Viking® Specialty Bobbin Case.
- [Yarn Couching Feet Set](https://help.singer.com/en-US/yarn-couching-feet-set-410028.md): With the Yarn Couching Feet Set you can easily create decorative yarn embellishment both when sewing free-motion and embroidering. Two different feet will suit a variety of yarn.
- [How to Sew Laser Stitches Part 2](https://help.singer.com/en-US/how-to-sew-laser-stitches-part-2-410192.md): Create a unique embellishment using the Laser Stitches on your DESIGNER EPIC™ 2.
- [How to Sew Laser Stitches Part 1](https://help.singer.com/en-US/how-to-sew-laser-stitches-part-1-415673.md): Create a unique embellishment using the Laser Stitches on your DESIGNER EPIC™ 2.
- [How to Use an Open Toe Free Motion Spring Foot](https://help.singer.com/en-US/how-to-use-an-open-toe-free-motion-spring-foot-410046.md): The Open Toe Free Motion Spring Foot gives clear visibility when doing free motion quilting or embroidery. Click here for simple instructions.
- [How do I Thread the Front-Loading Bobbin on the E10 & E20](https://help.singer.com/en-US/how-do-i-thread-the-front-loading-bobbin-on-the-e10-and-e20-413598.md): Your Husqvarna Viking H|CLASS™ E10 or E20 Sewing Machine features an easy to use front-load bobbin case. Let's thread your bobbin together!
- [How do I Insert the top-loading bobbin into my EMERALD™?](https://help.singer.com/en-US/how-do-i-insert-the-top-loading-bobbin-into-my-emerald-413852.md): Your HUSQVARNA VIKING® EMERALD™ Sewing Machine had an easy-to-use top-loading bobbin. Let's load your bobbin into your machine!
- [How do I Insert the Bobbin on the Jade™ 20?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-the-jade-20-414461.md): Your HUSQVARNA VIKING® JADE™ 20 features and easy to use top-loading bobbin. Lets learn how to load your bobbin!
- [How do I insert the bobbin on my Opal™?](https://help.singer.com/en-US/how-do-i-insert-the-bobbin-on-my-opal-414462.md): Your Husqvarna Viking® OPAL™ Sewing Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment.
- [Machine Care 101: Husqvarna Viking® ONYX™ & EMERALD™](https://help.singer.com/en-US/machine-care-101-husqvarna-viking-onyx-and-emerald-414848.md): Do you see fuzz on the back of your fabric when you sew? Does your bobbin thread constantly get knotted up? Your machine may need to be cleaned! It's important to clean your machine in between each project to keep it running like new. Here's how!
- [How to Use Metal Hoops](https://help.singer.com/en-US/how-to-use-metal-hoops-410043.md): Some fabrics are more difficult to hoop than others or should not be hooped at all, but when using Metal Hoops, hooping won‘t be a problem!
- [HUSQVARNA® VIKING® Embellishment Attachment Files](https://help.singer.com/en-US/husqvarna-viking-embellishment-attachment-files-592132.md): Free Embroidery Designs included with your Embellishment Attachment!. Click the link below to download the free embroidery designs to use with the HUSQVARNA® VIKING® Embellishment Attachment. The files are provided in VP3 format.
- [What is BYOP?](https://help.singer.com/en-US/what-is-byop-413613.md): Bring Your Own Pattern unleashes unlimited creativity. Support designers you love while making the most of your Ditto projection system.
- [How do I use BYOP?](https://help.singer.com/en-US/how-do-i-use-byop-413621.md): Unlimited Creativity. Support designers you love while making the most of your Ditto projection system. The new Bring Your Own Patterns tool allows you to project PDF patterns from cutting.
- [Bring Your Own Pattern FAQs](https://help.singer.com/en-US/bring-your-own-pattern-faqs-413657.md): Bring Your Own Pattern unleashes unlimited creativity. Support designers you love while making the most of your Ditto projection system. Here you will find answers to frequently asked questions.
- [Ditto Beam FAQ](https://help.singer.com/en-US/ditto-beam-faq-413732.md): Setting up your Ditto beam and getting started is easy! Find answers to frequently asked questions related to the Ditto Beam here.
- [Ditto Calibration FAQ](https://help.singer.com/en-US/ditto-calibration-faq-413756.md): Needing help with calibrating your Ditto projector? Your calibration questions are answered here!
- [Ditto Pattern & Sizing FAQ](https://help.singer.com/en-US/ditto-pattern-and-sizing-faq-413773.md): Customize your patterns with Ditto! Find answers to frequently asked questions here.
- [Ditto Projecting & Cutting FAQ](https://help.singer.com/en-US/ditto-projecting-and-cutting-faq-413863.md): Have questions related to the Ditto Projection and Cutting Mat? Find answers to frequently asked questions here!
- [Ditto Beam Setup Requirements](https://help.singer.com/en-US/ditto-beam-setup-requirements-413980.md): Find the ceiling requirements for setting up your Ditto beam here.
- [Ditto Beam Assembly](https://help.singer.com/en-US/ditto-beam-assembly-413993.md): Welcome to Ditto. Follow this easy setup to start sewing faster. To learn how to assemble the beam, watch the included video. You can also read along with the step-by-step instructions listed below.
- [Ditto Projector & Internet Connections](https://help.singer.com/en-US/ditto-projector-and-internet-connections-414004.md): Getting started with your new Ditto projector? Follow the included steps to learn how to connect your projector to Wi-Fi and the Ditto Patterns app.
- [Ditto Calibration](https://help.singer.com/en-US/ditto-calibration-415413.md): Calibration ensures that your pattern is projecting at the correct size. You will need to calibrate each time you take down or move your Ditto projector, if the unit is bumped, or if a different mobile device is used to project patterns. Follow along
- [Ditto Basic Tools](https://help.singer.com/en-US/ditto-basic-tools-415417.md): What's included with Ditto? Your Ditto box includes the beam, the projector, bubble level, power cord, cord covers, pattern weights, target stickers, rotary cutter, and the cutting mat. You will not need to purchase any of these items separately.
- [Ditto Patterns: Made to Measure](https://help.singer.com/en-US/ditto-patterns-made-to-measure-415419.md): Ditto’s custom Measurement Profiles offer seventeen points of measure for women’s patterns, fifteen points of measure for men’s patterns, and twelve for children. Follow the steps here to create your personalized profile.
- [Ditto App Workspace](https://help.singer.com/en-US/ditto-app-workspace-415421.md): Using the Workspace, you can customize how your pattern pieces will appear during projection. Let's review some basic functions so you can start sewing faster.
- [Ditto Splicing](https://help.singer.com/en-US/ditto-splicing-415423.md): With Ditto, pattern splicing allows users to project and cut pattern pieces larger than the dimensions of the projectable workspace. Here are step-by-step instructions for splicing.
- [Ditto Cutting](https://help.singer.com/en-US/ditto-cutting-415424.md): Want an easier way to cutting pattern pieces? Use your Ditto projector and the steps listed here!
- [Ditto: My Pattern Library](https://help.singer.com/en-US/ditto-my-pattern-library-415425.md): My Pattern Library allows users to view, edit the fit (Ditto brand only), and project saved/purchased patterns. Use the tips below to keep this space organized and easy to use.
- [Ditto Subscriptions](https://help.singer.com/en-US/ditto-subscriptions-415429.md): You do not need a subscription to use your Ditto system, but it is more cost effective, even for the casual sewist. A monthly or annual Ditto subscription offers unlimited access to all Ditto brand patterns.
- [Ditto Partner Brand Patterns](https://help.singer.com/en-US/ditto-partner-brand-patterns-415430.md): Explore a diverse collection of patterns from your favorite brands including Ditto, Simplicity, McCall's, Style Arc, Little Lizard King, and more. Project them with your Ditto ecosystem to cut quickly and start sewing.
- [MOMENTO™ Crafting Tips & Hints](https://help.singer.com/en-US/momento-crafting-tips-and-hints-401454.md): As you're getting started with your new SINGER® MOMENTO™ craft cutting machine, take advantage of these pro tips regarding the machine itself, materials, blades, software, and presses.
- [Which cutting blade is best for my project?](https://help.singer.com/en-US/which-cutting-blade-is-best-for-my-project-406022.md): Not sure which SINGER® MOMENTO™ craft cutting blade is best for your project? Use this quick guide to identify the right tool for the job, depending on the material and effect you want to create.
- [Which cutting mat should I use?](https://help.singer.com/en-US/which-cutting-mat-should-i-use-405990.md): When using your SINGER® MOMENTO™craft cutting machine, MOMENTO adhesive mats ensure that your cuts will be clean and precise. Each mat works best with a specific set of crafting materials - from wrapping paper to metal, please use the tables below to
- [What heat press temperature setting should I use?](https://help.singer.com/en-US/what-heat-press-temperature-setting-should-i-use-401410.md): For the best results when working with heat transfer projects, be sure to use the right temperature. As shown in the tables below, the temperature will depend on which SINGER® MOMENTO™ heat press you're using (Smart Press, Square Press, or Mini Press
- [MOMENTO™ Crafting Material Lookup Guide](https://help.singer.com/en-US/momento-crafting-material-lookup-guide-406043.md): Wondering which blade is best for your next SINGER® MOMENTO™ crafting project? These handy charts will guide you every step of the way. Start with the material type you want to craft with and we'll tell you the blade to use for best results.
- [Fabric Cutting Tips & Hints](https://help.singer.com/en-US/fabric-cutting-tips-and-hints-510587.md): The Rotary blade can be very useful to cut felt. When cutting fabric, iron the fabric first to get any wrinkles and creases out of it, as these could cause issues when cutting and cause the material to not stick as well to the mat and lift during cut
- [Troubleshoot MOMENTO™ Error Codes](https://help.singer.com/en-US/troubleshoot-momento-error-codes-748051.md): Error messages got you down? This chart will help you troubleshoot error codes that you may see on your SINGER® MOMENTO™ craft cutting machine.
- [MOMENTO™ Cutting Machine FAQs](https://help.singer.com/en-US/momento-cutting-machine-faqs-401300.md): Ready to unleash your creative potential? Find answers to your questions about the new SINGER® MOMENTO™ craft cutting machine here.
- [MOMENTO™ Heat Press FAQs](https://help.singer.com/en-US/momento-heat-press-faqs-406053.md): Heat presses from the SINGER® MOMENTO™ family will help you complete your creative process. To pick the one that's right for you, review FAQs in these categories
- [How do I install a cutting blade?](https://help.singer.com/en-US/how-do-i-install-a-cutting-blade-410756.md): Follow the instructions below to install or remove your SINGER® MOMENTO™ cutting blades.
- [How do I replace the rotary blade?](https://help.singer.com/en-US/how-do-i-replace-the-rotary-blade-402387.md): The SINGER® MOMENTO™ Rotary Blade is a powerful tool that can quickly and smoothly cut through a variety fabrics, fine materials, and delicate paper.
- [How do I install a pen in my SINGER momento™?](https://help.singer.com/en-US/how-do-i-install-a-pen-in-my-singer-momento-410758.md): Using a pen with your SINGER® momento™ craft cutting machine is a cinch. Here's everything you need to know.
- [How do I load my mat?](https://help.singer.com/en-US/how-do-i-load-my-mat-410306.md): SINGER® MOMENTO™ adhesive mats ensure that your cuts will be clean and precise. You can load your mat anytime during your project process before cutting. Pro Tip: Make sure not to place the middle pinch wheels over the mat sensor. If your machine wil
- [How do I calibrate the camera?](https://help.singer.com/en-US/how-do-i-calibrate-the-camera-410764.md): Camera calibration is an essential process to ensure precise positioning and accurate results when doing print-then-cut projects. By following these step-by-step instructions, you can easily calibrate the camera for optimal performance.
- [Do I need a mat to cut my material?](https://help.singer.com/en-US/do-i-need-a-mat-to-cut-my-material-410308.md): Matless cutting provides a convenient and efficient option for a variety of select materials. Materials that can be cut without a SINGER® MOMENTO™ mat include vinyl, heat transfer vinyl, and adhesive-backed materials.
- [How do I connect my machine to Wifi?](https://help.singer.com/en-US/how-do-i-connect-my-machine-to-wifi-410749.md): To operate your machine, ensure that it is connected to a power source and that it is turned on. The machine can be connected via USB or Wi-Fi. It is recommended to use Wi-Fi as the primary connection method. Follow the steps below to connect your ma
- [How do I use the pinchwheels?](https://help.singer.com/en-US/how-do-i-use-the-pinchwheels-410759.md): The pinchwheels on your SINGER momento™ will help your mat stay in place. Here's a few tips for using them. Pro Tip 1: The right-hand pinch wheel must always be in contact with right hand side of the material or the cutting mat. The far-left hand pin
- [How do I know what force setting to use?](https://help.singer.com/en-US/how-do-i-know-what-force-setting-to-use-510540.md): Getting to know the optimal force settings for your MOMENTO cutting machine is a little bit art and a little bit science. We'll help you get started with this easy guide.
- [SINGER® MOMENTO™ Instruction Manuals](https://help.singer.com/en-US/singer-momento-instruction-manuals-407951.md): Need more help? Find the instruction manual for your device here.
- [MOMENTO™ Mini Press User Guide](https://help.singer.com/en-US/momento-mini-press-user-guide-472077.md): Need more help? Find the instruction manual for your Momento Mini Press here.
- [MOMENTO™ Square Press User Guide](https://help.singer.com/en-US/momento-square-press-user-guide-472080.md): Need more help? Find the instruction manual for your Momento Square Press here.
- [MOMENTO™ Smart Press User Guide](https://help.singer.com/en-US/momento-smart-press-user-guide-472084.md): Need more help? Find the instruction manual for your Momento Smart Press here.
- [CREATIVATE™ Crafting Software Terms 101](https://help.singer.com/en-US/creativate-crafting-software-terms-101-406153.md): Crafting is fun, but if you're new to it, the terminology can be a little tricky. Here are some of the terms you might come across and what they mean!
- [CREATIVATE™ Crafting Software FAQs](https://help.singer.com/en-US/creativate-crafting-software-faqs-406071.md): Ready to take your crafting to the next level? Learn more about the CREATIVATE™ Crafting Software available to SINGER® momento™users, free with the purchase of their machine. Find answers to your questions in these areas:. Q: What are the system requ
- [CREATIVATE™ Crafting Software Icon Lookup](https://help.singer.com/en-US/creativate-crafting-software-icon-lookup-406155.md): Navigating the CREATIVATE™ Crafting Software is easy once you're familiar with some of the buttons you'll see on screen.
- [How do I get started with CREATIVATE™ Crafting Software](https://help.singer.com/en-US/how-do-i-get-started-with-creativate-crafting-software-410303.md): CREATIVATE™ Crafting Software is the new software supporting the new SINGER® MOMENTO™. Decades of development have made this one of the most advanced crafting software's of its kind, enabling you to unleash your creativity with ease and in a new way!
- [MOMENTO™ 101 - Overview of your Machine](https://help.singer.com/en-US/momento-101-overview-of-your-machine-425410.md): Get to know your new SINGER® MOMENTO™ Craft Cutting machine with this overview of the machine and its features.
- [MOMENTO™ 101 - Crafting with Heat Transfer Vinyl](https://help.singer.com/en-US/momento-101-crafting-with-heat-transfer-vinyl-425414.md): Follow along to make your first heat transfer vinyl project on the SINGER® MOMENTO™ Craft Cutting machine!
- [MOMENTO™ 101 - Crafting with Fabric](https://help.singer.com/en-US/momento-101-crafting-with-fabric-425415.md): Follow along to make your first fabric cut with the new SINGER® MOMENTO™ Craft Cutting machine!
- [MOMENTO™ 101 - Cutting Quilting Shapes](https://help.singer.com/en-US/momento-101-cutting-quilting-shapes-425416.md): The SINGER® MOMENTO™ Craft Cutting machine comes with 5 built-in preset quilt designs. In this video you will learn how to use those presets and complete a cut directly from the machine!
- [What is CREATIVATE™?](https://help.singer.com/en-US/what-is-creativate-402390.md): CREATIVATE™ unlocks a world of creativity and options for your embroidery and crafting needs. The CREATIVATE suite of software, library design files, and instructions allow hobbyists of all levels to create and level-up their crafting, cutting, and e
- [How do I get started with CREATIVATE™ Embroidery Software?](https://help.singer.com/en-US/how-do-i-get-started-with-creativate-embroidery-software-410188.md): CREATIVATE™ Embroidery Software is the sixth generation of our embroidery software. Decades of development have made this one of the most advanced embroidery software of its kind, enabling you to create stunning embroidery designs with ease. All of t
- [How do I get started with CREATIVATE™ Crafting Software?](https://help.singer.com/en-US/how-do-i-get-started-with-creativate-crafting-software-410266.md): mySewnet™ Crafting Software is the new software supporting the new SINGER® MOMENTO™. Decades of development have made this one of the most advanced crafting software's of its kind, enabling you to unleash your creativity with ease and in a new way!
- [HUSQVARNA® VIKING® DESIGNER JADE™ 35 Design Files](https://help.singer.com/en-US/husqvarna-viking-designer-jade-35-design-files-963688.md): Please use the link here to access the design files for your DESIGNER JADE™ 35.
- [HUSQVARNA® VIKING® DESIGNER TOPAZ™ 20 & 30 Design Files](https://help.singer.com/en-US/husqvarna-viking-designer-topaz-20-and-30-design-files-963785.md): Use the link here to access the designs for your DESIGNER TOPAZ™ 20 & 30!
- [SINGER® Legacy™ Designs](https://help.singer.com/en-US/singer-legacy-designs-963793.md): Use the link here to access the designs for your SINGER® Legacy™!
- [SINGER® Legacy™ Designs for the 5x7 Hoop](https://help.singer.com/en-US/singer-legacy-designs-for-the-5x7-hoop-963798.md): Use the link here to access the designs for your SINGER® Legacy™!
- [How do I apply my perpetual code to my CREATIVATE™ account?](https://help.singer.com/en-US/how-do-i-apply-my-perpetual-code-to-my-creativate-account-1270857.md): Did you purchase the CREATIVATE™ Embroidery 2021 Perpetual Code from an authorized dealer? Use the steps below to add the perpetual code to your CREATIVATE™ account. 1. From https://creativate.com/, in the top right corner of your screen, sign in or
- [How do I apply my 12-month CREATIVATE® code?](https://help.singer.com/en-US/how-do-i-apply-my-12-month-creativate-code-1270863.md): Thank you for choosing our 12-month CREATIVATE® subscription—welcome aboard! 🎉 Applying your code is quick and easy—just follow these steps to get started!. 1. From https://creativate.com, in the top right corner of your screen, sign in or create an
- [Serger Thread 101](https://help.singer.com/en-US/serger-thread-101-385725.md): Choosing the right Serger thread is key. View our article to learn the different types of Seger thread and which is best for your project!
- [Embroidery Quick Reference Guide](https://help.singer.com/en-US/embroidery-quick-reference-guide-410013.md): Ready to start a new embroidery project? Use the guide below to help you select the right stabilizer, hooping, needle, and thread for your project!
- [How to Make a Bias Binder](https://help.singer.com/en-US/how-to-make-a-bias-binder-415432.md): Binding with bias tape is a very easy way to give fabric edges a smooth and neat appearance. Bias tape is strips of fabric cut on the bias which makes it more flexible and gives it some stretch to finish edges of neck lines, blankets, and much more.
- [Embroidering with the Specialty Bobbin Case](https://help.singer.com/en-US/embroidering-with-the-specialty-bobbin-case-415434.md): The specialty Bobbin Case was originally developed for stitching decorative stitches, adding a decorative heavier thread while sewing from the wrong side of the fabric. This gave a cool textured look of the stitches. But this is a technique that can
- [Binding Edges with Mitered Corners - Single Layer](https://help.singer.com/en-US/binding-edges-with-mitered-corners---single-layer-410030.md): Bind edges with mitered corners in twelve simple steps.
- [Binding Edges with Mitered Corners - Double Layer](https://help.singer.com/en-US/binding-edges-with-mitered-corners---double-layer-410032.md): How do I bind edges with mitered corners? Follow the thirteen simple steps found here.
- [How to Sew a Patchwork Garment](https://help.singer.com/en-US/how-to-sew-a-patchwork-garment-410049.md): Everything in fashion cycles back around - and this is oh so true for patchwork! And they’re a great way to use up precious scraps of fabrics. Here are some tips for how to make this trend work for you.
- [How do I Hem Jeans?](https://help.singer.com/en-US/how-do-i-hem-jeans-410051.md): One of the most common garment alterations is hemming jeans. Hemming jeans by machine, however, can present particular challenges, so in addition to showing two different hemming techniques, we’ll share some tips for successful sewing.
- [How do I Replace a Zipper in a Jacket?](https://help.singer.com/en-US/how-do-i-replace-a-zipper-in-a-jacket-415666.md): Save money and give your jacket a longer life. It is not as complicated as you might think. This tutorial will guide you step-by-step.
- [How to Sew Mitered Corners](https://help.singer.com/en-US/how-to-sew-mitered-corners-410184.md): Make your toddler or newest addition to the family your valentine this year with this easy to make heart themed blanket. We will use a technique to make the corners look really nice, called mitered corners.
- [How to use the Ribbon Feet Set](https://help.singer.com/en-US/how-to-use-the-ribbon-feet-set-410189.md): With the Ribbon Feet Set you can easily create decorative ribbon embellishment. Three different feet will accommodate a variety of ribbons. You can create free hand hearts or use the new Circular Attachment templates to create ribbon hearts.
- [How to Choose the Right Stabilizer](https://help.singer.com/en-US/how-to-choose-the-right-stabilizer-410042.md): Whether embroidering or doing decorative stitching, stabilizer is an important item to have in your tool kit. There are a lot of different types of stabilizers out there and it can be intimidating but here I will break down the 3 most common types.
- [How to Use the Multi Line Decorative Foot](https://help.singer.com/en-US/how-to-use-the-multi-line-decorative-foot-410044.md): Use the Multi-line decorative Foot to create evenly spaced borders with decorative stitches or as a guide when sewing Omnimotion and side-motion stitches. Here are step-by-step instructions.
- [How To Iron a Shirt](https://help.singer.com/en-US/how-to-iron-a-shirt-410045.md): Wondering how to properly iron a shirt? Here are step-by-step instructions.
- [Winding a Bobbin](https://help.singer.com/en-US/winding-a-bobbin-389010.md): How to wind a bobbin can vary somewhat from machine model to machine model, so it’s best to consult your machine manual for the specifics regarding your machine. However, there are some general tips to keep in mind before you begin to wind your bobbi
- [How do I thread my Sewing Machine?](https://help.singer.com/en-US/how-do-i-thread-my-sewing-machine-389064.md): How to thread the top of a machine varies from machine model to machine model. It’s best to check your machine instruction manual for specific details for your specific machine. However, there are some general tips to keep in mind when threading.
- [Choosing the Right SINGER® Machine Needles](https://help.singer.com/en-US/choosing-the-right-singer-machine-needles-389061.md): Click here for a complete needle guide. Selecting the correct needle for your project is just as important as selecting the fabric, thread, and stabilizer. There are different sizes and types of needles for different types of fabric. The European met
- [Troubleshooting Tips](https://help.singer.com/en-US/troubleshooting-tips-389058.md): Whether you are a more experienced sewist or you’re just getting started, here are a few tips we’d like to share with you to help keep your sewing easy and fun!
- [How to Blind Hem](https://help.singer.com/en-US/how-to-blind-hem-410010.md): Creating a skirt or hemming a pair of jeans? A blind hem, also known as the invisible hem, is nearly invisible from the right side of the fabric, making it perfect for skirts, dresses, trousers, curtains, etc.
- [Inserting a Top Drop-In Bobbin](https://help.singer.com/en-US/inserting-a-top-drop-in-bobbin-410015.md): Inserting a Top Drop-in Bobbin is simple with these six steps.
- [Raising Bobbin Thread](https://help.singer.com/en-US/raising-bobbin-thread-410016.md): Needing help raising the bobbin thread? These simple eight steps show you how.
- [Using an Automatic Needle Threader](https://help.singer.com/en-US/using-an-automatic-needle-threader-412511.md): Ready to start using your automatic needle threader? Find step-by-step instructions for using an automatic needle threader here.
- [Finding a Dealer](https://help.singer.com/en-US/finding-a-dealer-402372.md): Our authorized partners are there to help with your sewing and crafting needs! Whether you are a beginner or an expert, our partners are a great asset!
- [Buying a Singer® Machine in Other Countries](https://help.singer.com/en-US/buying-a-singer-machine-in-other-countries-402415.md): SINGER® is proud to provide sewing and crafting products around the world!
- [How do I become a dealer?](https://help.singer.com/en-US/how-do-i-become-a-dealer-404051.md): Interested in partnering with us to become an authorized dealer or service location? We would love to hear from you!
- [About Singer®](https://help.singer.com/en-US/about-singer-402385.md): Since 1851, the name SINGER® has been synonymous with sewing. This was the year of Isaac Singer's patent on the first practical sewing machine, marking the official beginning of SINGER® as a company and its leadership in the industry.
- [Singer® International](https://help.singer.com/en-US/singer-international-402420.md): Singer North America - https://singer.com. Latin America - http://www.singer.com.br/. Australia - https://singerco.com.au/. Singer South Africa. Österreich Austria - Offizielle SINGER-Website – Nähen und Sticken | SINGER®. Danmark Denmark - SINGER
- [Brand Ambassador Program](https://help.singer.com/en-US/brand-ambassador-program-402442.md): Interested in becoming a Brand Ambassador?. For more than one hundred and fifty years, the name SINGER® has been synonymous with sewing. One thing has always been true: we have never faltered in our dedication to growing the love of sewing within the
- [Brand Guidelines](https://help.singer.com/en-US/brand-guidelines-402449.md): If you're interested in using our trademarks, images, or content, please thoroughly read the information below. Many people have asked us about writing books, making social media pages, creating websites, making movies, and various other things. We e
- [What's my Sewing Machine Worth?](https://help.singer.com/en-US/whats-my-sewing-machine-worth-407312.md): Machines can be worth a lot or a little, depending on a number of factors such as age, limited production runs, and condition. Although we can't provide you with an exact value for your machine*, we can provide you with some ways to help you discover